Changed your hardware or moved to a different PC? Open a ticket through official Discord support and explain the hardware change. Have your purchase receipt ready for verification.
Reset eligibility and any product-specific steps must be confirmed by FLUX support. A self-service reset tool is not available on this website.
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Download issues
Use the software access link in your original Payhip receipt. Check that you are using the same purchase email and look in your spam folder if the receipt is missing.
If access still fails, open an official support ticket with your product name and purchase reference. Do not download software from unofficial mirrors.
Purchase through the official Payhip links on each product page. If a purchase button is unavailable, the official destination has not been added yet.
Where do I find my download?
Check the software delivery information in your Payhip purchase receipt. Paid downloads are not hosted publicly on this site.
What information should I include in a support ticket?
Include the product name, application version, Windows version, a description of the issue, and any error message. Provide purchase information privately when support requests it. Never post license keys publicly.
Are macros allowed in every game?
Rules differ between games, servers, and tournaments. You are responsible for following the rules of the games you play. FLUX does not guarantee anti-cheat safety or compatibility.
Are performance gains guaranteed?
No. Performance depends on your hardware, software, and settings. FLUX does not promise specific FPS gains or guaranteed latency improvements.